I’m an adrenaline junkie by nature and a tandem free fall was one of the big items on my bucket list. I drove approx 4 hours from Cleveland down to the airport between Dayton and Cincinnati, Ohio. I was greeted by cheerful and happy people from the start. I was introduced to my Instructor /Tandem jumper Gila who’s enthusiasm and energy, and huge smile were evident from the first instant we met. My videographer, Kyle also had that same enthusiasm, smile, and great personality that complimented and enhanced that of Gila. Gila was patient, clear, and reassuring while getting me geared up and made the entire process easy to understand. He repeated the main steps several times until the actual jump from the plane in the same confident, fun cadence that could only me feel confident, reassured, and ready to have the best fun of my life. The actual jump was awesome… Gila’s comment to me approx 10 seconds after leaving the plane was: “So how do you like my office?” .. My only reply was: “Where Can I sign up for one of these?!” Kyle was there every step of the way taking stills and video.. adding his infectious smiles to that of Gila’s. I have started and operated my own businesses and been involved in World Class Quality organizations throughout my 36 year career. All I have to say is that these folks have got nailed down… My first tandem free fall this past March 10, 2012 was everything and more than I expected. They not only met but exceeded my expectations, which are very high to begin with. Their friendliness and kindness did not end with the landing. They went out of their way to chat and make the entire morning and the entire trip (4 hour drive down and back to Cleveland) seem like a few minutes. If you ever had any reservations about doing your first tandem free-fall… then don’t! You will NEVER forget it and you, like me, will be asking “Where Can I sign up for a view like this!” – Go ahead…go for it… the memories and the videos & pics are well worth it… You’ve got to see the view!
This place is amazing! The facilities are spotless and the staff communicate with all of the customers. After spending a full day here, I have to believe that they put safety first all of the time. We were placed on wind holds throughout the day and when this occurred instructors would let us know what was going on. Emergency procedures were drilled into my head during the course and throughout the day by my instructor Milt while I waited. The classroom portion was long and Adam Ralston was redundant and seemed to go on forever. I am now thankful for that as the skydive was overwhelming and all of the repetition paid off when it came to the canopy flight. I was a little concerned when I met my instructors. One of them John was pulling weeds, mopping floors, filling water jugs, loading planes, picking up cigarette butts and anything else you could think of during the day. I thought he was the maintenance guy and then he became one of my two instructors. I jumped with John and Milt and I froze at pull time. I think John pulled for me because I was below the safe limits. They both were so professional and made me feel like I just accomplished something incredible even though I screwed up the exit and was probably not one they would want to jump with again. I later found out that John was the owner while I was telling another instructor about how safe he made me feel. That explained why he was so into the care of his business. I can’t say enough about this place and am thankful for the experience of a lifetime that happened at Start Skydiving. I am an executive in customer service for Meijer and hope to return soon to jump and learn more about how Start Skydiving takes care of their customers. Thanks again for the amazing service.
-Stephan and Katie Groschwitz
-Sue Putnam, University of Reno
Speaker: CSP, CPAE (Speaker Hall of Fame), Author: ″The Winds of Turbulence″, Former CEO Southwest Airlines
Sue Putnam and I just rehashed the entire day, we have been fortunate over the years to have some great Father and Daughter experiences, today on Friday the 13th was another…They live forever. Congratulations. You give people courage, as you did Sue and me today to accomplish something, which to you is no longer a big deal…but still is to us. We had a ball. When you kneel in that door, hooked on to him, you know you are going to skydive. Also at 13,500 feet, nearly 3 miles, it does look like a long way down. Really exhilarating however. A terrific ″high.″
-Kendall C. Wright
Thanks for taking such good care of me. I love the DVD and photos. I′ve watched the DVD 8 times already! You guys are the best. Everyone was warm and genuine, really made me feel at home. You′ve provided me with an experience that I will relive many times. I forward a couple of pictures to John as well. Until the next time!
-Linda L. Goeppner
WOW! What an awesome experience! Thank you very much from each of us! You are definitely correct as you told us when we arrived—everyone will be asking how it was & we won′t be able to fully describe or explain. No doubt this is something a person must just experience. When we arrived back in the office the next morning, word had spread throughout the company. People in the plant were stopping us, asking about the experience. So, once again, we want to say ″THANKS!!″ for an awesome experience, (Team Fastrax was fantastic!) The organization really appreciated your initial presentation; you′ve created some excitement!
So now that we′re all hooked on skydiving, I′m making plans for the next jump! Ben has about 15 people who now plan on coming out for a jump. I truly thank you for the opportunity to have that experience. It was awesome!